Customer Reviews
My family and I have been using Thousand Oaks Auto Repair for decades now. All of our cars and trucks get serviced here. Love them!
These folks are great to deal with, no matter what you need work on. We needed an alignment, work was done quickly, and within the quote that I was given prior to our visit! Thank you!
Been taking imports to them for years (Mitsubishi, Mazda) - super friendly staff, knowledgeable techs and quick. You get what you pay for.
I've used them for some years now but this last time was even more outstanding. Their honesty is second to none. They found the issue and saved me over 4k dollars. They also showed me how my car was running graphically (catalytic converters) and put my mind at ease.
I know they aren't the cheapest - as a matter of fact I know that at times they charge what the dealer charges (hourly/parts) but like the dealer they don't want you to have to come back for the same issue so they do their best to fix it right the first time.
Thousand Oaks Automotive (TOA) just finished a bunch of work on my truck. After doing an inspection of my truck, identifying the issues, they presented me with options available to me to get my truck fixed. They did the work timely as well. Their employees are top notch and very responsive. I have used TOA several times and I am convinced that they stand by their work and are honest mechanics. I highly recommend TOA for any automotive repair needs.
Excellent service and very courteous staff. This is our go to place for car repairs, maintenance, oil changes, even inspections. I really appreciate their honesty and courtesy. I know my vehicle is in great hands with Thousand Oaks Automotive!
Been a customer for years.
They do what they say they'll do.
The work is complete when they say it will be.
Done right the first time.
For the cost they estimated (or less).
Communication at every stage, never any surprises.
Recommended!
Completely satisfied with my ACDelco battery purchase. Great customer service. Leo was very helpful. I didn't feel pressured to buy anything I didn't want. Thank you Thousand Oaks Automotive.
Had my AC repaired about a month ago. It has worked fantastic since. Giving a well-deserved 5 stars. The Entire experience was pleasant, thorough and quick. Excellent pricing! Highly recommending!
This place is top notch! Good, honest professionals with great customer service. For the past several years we have had all kinds of work done by them from oil changes to major mechanical service and the quality of their work never ceases to impress. More than once they had the repairs done on the same day! The drop box feature is very convenient. They give you an honest estimate and explain what is critical and what is not, doing only the jobs you agree to (integrity here). Everyone I have ever talked to is kind and respectful - be personally or on the phone. That is quite a combination to have in a business, so we keep going back every time our cars need to be serviced and recommend them any time we are asked.
These guys are AWESOME! Paul was able to help me with a fix to get me back on the road within 2hrs of a short notice drop in. I really appreciate the great communication and the quick turn around. I will continue to bring my Tahoe and Elantra into their shop. GREAT SERVICE, VERY PROFESSIONAL!
Have used TOA several times before today. Always spot on and helpful. They have earned my business the right way, by delivering what I agree too.
The drop box was a great feature that I used for a Sunday afternoon drop off for an early AM appointment.
I refer people regularly and will continue to do so.
Special thanks to Leo, very courteous and great customer service!